The Sales Manager will represent Shangri-La’s hotels and resorts from the Jakarta Sales Office, developing corporate, leisure, travel-trade, and group business. Requirements typically include a bachelor’s degree or equivalent experience, several years of hotel or tourism sales experience, strong knowledge of the Jakarta and Indonesian markets, and excellent English and Indonesian communication skills. The successful candidate is expected to meet revenue targets, manage key accounts, generate new business, conduct sales calls and presentations, attend industry events, prepare forecasts and reports, and maintain strong relationships with clients and travel partners. Commercial awareness, negotiation ability, professionalism, networking skills, willingness to travel, and a results-oriented approach are important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is known for Asian-inspired hospitality, personalized service, and high standards in accommodation, dining, meetings, wellness, and guest experiences. Shangri-La properties serve business travelers, leisure guests, families, and large events, while its sales teams build relationships with corporate clients, travel agencies, destination partners, and event organizers. In Indonesia, the group has operated prominent properties and maintains commercial links with the Jakarta business and travel community. Employees generally work in a multicultural environment where service excellence, teamwork, integrity, relationship management, and achievement of commercial targets are strongly valued.
Indonesia is an archipelago offering opportunities in hospitality, tourism, aviation, retail, technology, education, and international business. Jakarta, on Java, is the main commercial center and provides the strongest corporate and hotel-sales market, although Bali, Lombok, Batam, and other islands offer extensive resort employment. Local culture emphasizes politeness, community, family, and respectful communication; workplaces may be hierarchical but relationship-based. Jakarta has busy urban living, shopping, restaurants, and traffic, while Bali and smaller islands offer a more relaxed coastal lifestyle. Foreign employees normally need employer sponsorship and the appropriate work and residence permits before starting employment; visa rules and permitted activities should be confirmed with Indonesian immigration or a relocation specialist. Relocation planning should include housing, healthcare, transport, insurance, taxation, and schooling where relevant. Learning basic Bahasa Indonesia is highly useful for professional relationships and daily life.
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