The Business Development Manager – MICE is responsible for developing corporate, conference, incentive and events business for Shangri-La in the UAE. The role typically requires a degree or diploma in hospitality, business or marketing, together with several years of hotel sales or MICE experience, strong knowledge of the UAE market and an established corporate network. Candidates should be confident in prospecting, preparing proposals, negotiating contracts and managing client relationships. Excellent communication, presentation and organisational skills are essential, as is the ability to meet revenue targets, coordinate with operations and represent the hotel professionally at trade events and client meetings. Arabic language skills and experience with luxury hospitality are advantageous.
Shangri-La is a globally recognised luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The brand is known for personalised service, elegant properties and its warm approach to Asian hospitality. Shangri-La hotels commonly serve leisure travellers, corporate guests, groups, weddings and international events. In the UAE, the group operates high-end properties in key destinations, offering accommodation, restaurants, meeting facilities, wellness services and event venues. Employees generally work in multicultural environments with an emphasis on service quality, commercial performance, teamwork and professional development. A Business Development Manager – MICE would support the company by expanding corporate and group business, strengthening relationships with event organisers and positioning the hotel as a preferred venue for meetings, incentives, conferences and exhibitions.
The United Arab Emirates is not an island, but it offers coastal city living, beaches and easy access to islands such as Yas Island, Saadiyat Island and Palm Jumeirah. Dubai and Abu Dhabi provide strong opportunities in hospitality, tourism, events, aviation, retail, finance and technology, with particularly active demand for MICE professionals. The culture combines Emirati traditions, Islamic customs and a highly international population. Respectful dress and behaviour are expected, especially during Ramadan. Lifestyle options range from luxury dining and shopping to desert excursions, water sports and vibrant entertainment. Employers usually sponsor an employment visa, medical examination, Emirates ID and residency formalities, although requirements can change. Relocation packages may include accommodation or allowances, flights and health insurance, depending on the contract. Living costs, especially rent, can be high, so candidates should clarify benefits, probation terms and end-of-service arrangements before accepting an offer.
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