Team Leader (The Line)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Team Leader at The Line restaurant is responsible for supervising daily food and beverage operations, coordinating service during busy periods, assigning duties, and ensuring guests receive attentive, efficient service. Candidates should have experience in a hotel or quality restaurant environment, strong knowledge of restaurant procedures, and good communication skills. The role requires a professional appearance, teamwork, problem-solving ability, and flexibility to work shifts, weekends, and public holidays. Familiarity with buffet service, food safety, and point-of-sale systems is advantageous. The successful candidate is expected to lead by example, coach team members, maintain Shangri-La service standards, and respond promptly to guest requests or concerns.

About the employer

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Asia and headquartered in Hong Kong. The company operates hotels, resorts, and other hospitality properties across Asia, the Middle East, Europe, North America, and Africa. Shangri-La is known for warm Asian hospitality, high service standards, and a strong focus on personalised guest experiences. Shangri-La Singapore is a prominent luxury hotel located near Orchard Road, offering accommodation, restaurants, meeting facilities, gardens, and extensive leisure amenities. The Line is one of the hotel’s well-known dining venues, recognised for its buffet presentation and broad selection of international cuisine. Employees typically work in a multicultural environment with structured training, opportunities for career progression, and exposure to international hotel operations.

Working in Singapore

Singapore is a compact, modern island city with strong employment opportunities in hospitality, tourism, food and beverage, aviation, finance, technology, and healthcare. The culture is multicultural and generally orderly, with English widely used at work and in daily life. Residents enjoy excellent public transport, diverse food, shopping, parks, waterfront areas, and a safe urban lifestyle. Living costs are relatively high, especially rent, although public transport and local food can be affordable. Foreign employees normally need a work pass arranged by an approved employer; eligibility depends on the role, salary, qualifications, and current government requirements. Employers may provide guidance on permits, medical checks, and onboarding, but candidates should confirm details with Singapore’s Ministry of Manpower. New arrivals should budget for housing deposits, insurance, transport, and initial expenses, and should secure accommodation before relocating where possible.