Senior Events Manager

Job Description

The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, meetings and other events for Shangri-La in Malaysia. Requirements typically include a diploma or degree in hospitality, events, business or a related field, along with several years of hotel or event-management experience. Strong knowledge of banquet operations, budgeting, contracts, sales planning and customer service is expected. The successful candidate should be commercially aware, well organised and confident in negotiating with clients and suppliers. Excellent communication, presentation and leadership skills are essential, as is the ability to manage multiple deadlines, coordinate internal teams and remain calm during live events. Flexibility to work evenings, weekends and public holidays is also expected.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised service, refined accommodation, restaurants, meeting facilities and resort experiences. Its Malaysian properties serve business and leisure travellers in destinations such as Kuala Lumpur, Penang, Kota Kinabalu and Langkawi. Shangri-La places strong emphasis on genuine hospitality, guest satisfaction, professional development and local cultural awareness. Depending on the property, event teams manage corporate meetings, conferences, weddings, social celebrations and large-scale banquets. Employees generally work in a structured, service-focused environment where teamwork, attention to detail, presentation standards and commercial performance are important.

Destination Guide

Malaysia offers opportunities in luxury hotels, resorts, event management, tourism, food and beverage and corporate hospitality. Popular destinations include Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak, with island resorts often providing staff accommodation or transport support. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels, although Malay is the national language. Lifestyle varies from busy city living to relaxed beach or rainforest communities, with generally affordable food and transport outside premium areas. Foreign employees normally require an employment pass sponsored by the hiring company, and should not begin work before approval. Relocation planning should cover accommodation, medical insurance, banking, taxation and local registration. Island locations may offer attractive surroundings but fewer services and higher costs for imported goods.