Service Leader - Engineering (Chargeman)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Engineering (Chargeman) is responsible for supervising hotel engineering operations, electrical systems, preventive maintenance, repairs, and compliance with Malaysian safety and statutory requirements. Candidates should hold a valid Malaysian Chargeman competency certificate, relevant electrical or engineering qualifications, and practical experience in hotel, commercial, or building maintenance. The role requires strong knowledge of electrical distribution, generators, chillers, air-conditioning, fire protection, and building services. Shangri-La expects a hands-on, dependable leader who can coordinate technicians, respond quickly to breakdowns, maintain accurate records, manage contractors, and support uninterrupted guest operations. Good communication, teamwork, safety awareness, and willingness to work shifts, weekends, and public holidays are important.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalised service, comfortable accommodation, restaurants, leisure facilities, and strong attention to guest experience. In Malaysia, Shangri-La operates established city and resort properties and employs teams across hotel operations, engineering, food and beverage, rooms, finance, and management. The company generally promotes professional service standards, staff training, teamwork, and operational discipline. Engineering employees support the safe, reliable, and efficient running of guest rooms, public areas, kitchens, plant rooms, and essential building systems. Benefits may vary by property and can include meals, uniforms, staff rates, insurance, training, and other hotel-specific allowances.