The Service Leader – Engineering (Chargeman) is responsible for supervising hotel engineering operations, electrical systems, preventive maintenance, repairs, and compliance with Malaysian safety and statutory requirements. Candidates should hold a valid Malaysian Chargeman competency certificate, relevant electrical or engineering qualifications, and practical experience in hotel, commercial, or building maintenance. The role requires strong knowledge of electrical distribution, generators, chillers, air-conditioning, fire protection, and building services. Shangri-La expects a hands-on, dependable leader who can coordinate technicians, respond quickly to breakdowns, maintain accurate records, manage contractors, and support uninterrupted guest operations. Good communication, teamwork, safety awareness, and willingness to work shifts, weekends, and public holidays are important.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalised service, comfortable accommodation, restaurants, leisure facilities, and strong attention to guest experience. In Malaysia, Shangri-La operates established city and resort properties and employs teams across hotel operations, engineering, food and beverage, rooms, finance, and management. The company generally promotes professional service standards, staff training, teamwork, and operational discipline. Engineering employees support the safe, reliable, and efficient running of guest rooms, public areas, kitchens, plant rooms, and essential building systems. Benefits may vary by property and can include meals, uniforms, staff rates, insurance, training, and other hotel-specific allowances.
Malaysia offers opportunities in hotels, resorts, property engineering, tourism, manufacturing, technology, healthcare, and services. Island-based work is available in destinations such as Langkawi, Penang, Pangkor, Tioman, and Sabah’s coastal islands, while Kuala Lumpur and major mainland cities provide broader career options. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in hospitality, alongside Malay and other languages. Lifestyle ranges from busy urban living to relaxed beach and resort communities, with generally affordable food and transport, although island housing and supplies can cost more. Foreign employees normally need an employer-sponsored Employment Pass before starting work, with approval handled through Malaysian authorities. Candidates should confirm accommodation, transport, medical coverage, working hours, taxes, and visa sponsorship directly with the employer before relocating.
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