The Business Development Manager is expected to grow revenue by identifying new corporate, leisure, group and partnership opportunities, maintaining strong client relationships, and promoting Shangri-La’s hotel services. Requirements generally include relevant experience in hotel sales, business development or account management, excellent communication and negotiation skills, commercial awareness, and confidence using CRM and sales reporting systems. The candidate should be proactive, target-driven, well presented and comfortable attending client meetings, networking events and industry activities. Knowledge of the Australian hospitality market, local business networks and revenue-generation strategies would be valuable. Flexibility, teamwork and a genuine commitment to Shangri-La’s guest service standards are also expected.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and other properties across Asia, the Middle East, Europe, North America and Australia. The company is recognised for personalised service, comfortable accommodation, distinctive dining and resort experiences. Its hotels serve leisure travellers, corporate guests, families and large events, supported by the Shangri-La brand’s emphasis on genuine care and Asian-inspired hospitality. Employees typically work in an international environment with opportunities across rooms, food and beverage, sales, events, wellness and corporate functions. In Australia, Shangri-La has maintained a strong presence through luxury hotel operations and destination-focused guest experiences. The organisation generally values professionalism, cultural awareness, teamwork, commercial performance and consistent service delivery.
Australia is a large island nation with varied opportunities in hotels, resorts, tourism, events, restaurants, corporate sales and business development. Major hospitality markets include Sydney, Melbourne, Brisbane, Perth, the Gold Coast, Cairns and regional resort destinations. The culture is generally informal, multicultural and outdoors-focused, with a strong emphasis on work-life balance, workplace safety and clear employment rights. Lifestyle costs vary considerably, with Sydney and Melbourne among the most expensive cities; regional areas may offer a slower pace and tourism-based work. Eligible applicants may use employer-sponsored visas, skilled visas or working holiday arrangements, depending on nationality, qualifications and occupation. Relocation usually requires a valid visa, tax file number, bank account, health cover and suitable accommodation. Candidates should verify sponsorship, salary, awards and visa conditions directly with the employer and Australian authorities.
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