Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports Shangri-La’s sales team by preparing proposals, contracts, reports and presentations, maintaining client records, coordinating appointments and responding to enquiries. The role typically requires a diploma or degree in hospitality, business or a related field, along with relevant hotel sales or administrative experience. Strong organisation, communication and follow-up skills are essential, as is confidence using Microsoft Office and hotel systems. Candidates should be detail-oriented, professional, commercially aware and able to manage several priorities in a fast-paced environment. Fluency in English is expected; Cantonese and Mandarin are valuable for working with local and regional clients.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other markets. Its hotel brands are known for thoughtful Asian hospitality, personalised service and high-quality accommodation, dining, wellness and event facilities. Shangri-La employs colleagues in a wide range of roles, including guest services, food and beverage, sales, finance, engineering and corporate support. In Hong Kong, the group has a strong presence and serves leisure travellers, business guests, events and international organisations. Employees generally work in a polished, service-led environment where teamwork, cultural awareness and attention to detail are important. The company also promotes professional development and internal career opportunities across its regional hotel network.