The Assistant Human Resources Manager supports daily HR operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll administration and compliance with Malaysian employment regulations. Candidates typically need a diploma or degree in Human Resources, Business Administration or a related field, along with several years of hotel or hospitality HR experience. Strong communication, organisation, confidentiality and problem-solving skills are expected. The successful candidate should be approachable, service-oriented and comfortable working with employees from diverse cultural backgrounds. Experience with HR systems, labour law, staff engagement and hotel operations would be advantageous. Flexibility is important, as the role may require supporting employees across different shifts and departments.
Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its properties are known for personalised service, comfortable accommodation, extensive dining facilities and strong attention to guest experience. In Malaysia, Shangri-La operates prominent city and resort properties, employing colleagues across rooms, food and beverage, culinary, wellness, engineering and corporate support functions. The company places emphasis on genuine hospitality, cultural awareness, employee development and professional service standards. An Assistant Human Resources Manager would typically work closely with department heads and colleagues to support recruitment, engagement, training, welfare and compliance while helping maintain a positive workplace culture.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Island-based roles are especially common in Langkawi and parts of Sabah, while major city hotels provide broader career options and transport connections. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels, although Malay is the official language. Lifestyle ranges from busy urban living to relaxed beaches, rainforest and island communities. Foreign nationals generally need an employer-sponsored employment pass, with approval and eligibility depending on the role, salary and nationality. Employers commonly assist with documentation, but candidates should confirm visa terms before accepting an offer. Relocation costs, accommodation, healthcare, tax and probation conditions should also be discussed in advance.
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