Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the hotel’s marketing, public relations and communications activities. Typical responsibilities include preparing press releases and promotional content, managing social media and digital channels, coordinating media visits and events, maintaining brand consistency, and working with internal departments and external partners. Candidates are generally expected to have a diploma or degree in marketing, communications, public relations or hospitality, along with strong writing, presentation and organisational skills. Experience in hotel marketing, media relations, content creation or digital marketing is advantageous. The role requires creativity, attention to detail, professionalism, confidence in dealing with media and guests, and the ability to meet deadlines in a fast-paced environment.

Company Info

Shangri-La is an international luxury hospitality group founded in Asia and recognised for its distinctive service, elegant hotels and resort experiences. The group operates properties across Asia, the Middle East, Europe, North America and other destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Shangri-La hotels typically combine accommodation, restaurants, meeting facilities, wellness services and destination experiences. The company places strong emphasis on genuine hospitality, personalised guest service, employee development and local community engagement. In Malaysia, Shangri-La properties serve business and leisure travellers in major locations such as Kuala Lumpur, Penang and Sabah. Marketing and communications teams help strengthen the hotel’s brand, promote dining and accommodation offers, maintain media relationships and support campaigns that attract guests, meetings, events and tourism partners.

Destination Guide

Malaysia offers varied opportunities in hospitality, tourism, marketing, events and guest services, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Penang combines heritage, food culture and a lively urban lifestyle, while Langkawi offers beaches, nature and a slower island pace. Sabah provides access to diving, rainforests and outdoor activities. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences reflected in food, festivals, language and daily life. Costs are generally moderate, though resort islands can be more expensive. Foreign employees normally need an employer-sponsored Employment Pass, and should confirm eligibility, medical requirements and documentation before relocating. Accommodation, transport and healthcare vary by island, so candidates should review the employment package carefully. English is widely used in hotels, although learning basic Malay is helpful.