Events Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Manager is responsible for planning, coordinating and delivering conferences, weddings, meetings and social functions at Shangri-La. Requirements typically include a degree or diploma in hospitality, tourism, business or a related field, along with several years of hotel, banquet or event-management experience. Strong knowledge of event operations, budgeting, sales coordination and customer service is expected. The successful candidate should be organised, commercially aware and confident when dealing with guests, vendors and internal departments. Excellent communication, negotiation and problem-solving skills are essential, as well as the ability to manage several events under pressure, work flexible hours and maintain Shangri-La’s high service standards.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Kerry, JEN and Traders hotels, as well as distinctive resort properties. Shangri-La is recognised for warm Asian hospitality, personalised service and high standards in accommodation, dining, wellness and events. In the Philippines, the group operates well-known properties including Shangri-La The Fort, Manila and Shangri-La Mactan, Cebu, while its Boracay resort is known for its beachfront setting and premium leisure facilities. Employees generally work in a multicultural environment with structured service procedures, training opportunities and strong expectations around guest satisfaction, teamwork and professional presentation.