Corporate Social Sustainability (CSR) Executive *(Contract)

Job Description

The Corporate Social Sustainability Executive supports Shangri-La's environmental, social and community initiatives in Malaysia. Requirements typically include a diploma or degree in sustainability, environmental studies, communications, business, or a related field; strong written and spoken English; good organisational skills; and experience coordinating projects, partnerships, reports, campaigns, or community programmes. Knowledge of ESG, CSR reporting, waste reduction, energy conservation, responsible sourcing, and local community engagement is advantageous. The successful candidate is expected to work with hotel departments, suppliers, charities, schools, government bodies, and corporate stakeholders. The role requires initiative, accurate record keeping, event coordination, clear communication, and the ability to measure and promote sustainability outcomes. A practical, collaborative, socially aware, and adaptable approach is important.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalised service, strong Asian hospitality values, and a portfolio that includes the Shangri-La, Kerry, JEN, and Traders brands. Its properties typically provide accommodation, restaurants, meetings and events, wellness facilities, and leisure experiences. Sustainability and community responsibility are increasingly integrated into the company's operations through environmental conservation, responsible resource use, employee engagement, and local community programmes. In Malaysia, Shangri-La operates prominent hotels and resorts, including properties in Kuala Lumpur, Penang, and Sabah. Employees generally work in multicultural, service-focused environments where communication, professionalism, teamwork, guest care, and respect for local communities are highly valued.

Destination Guide

Malaysia offers opportunities in hospitality, tourism, sustainability, corporate communications, finance, technology, education, and marine or environmental services. Popular island destinations such as Penang, Langkawi, and parts of Sabah provide resort-based employment, while Kuala Lumpur and mainland cities offer broader corporate opportunities. Malaysian culture is multicultural, combining Malay, Chinese, Indian, Indigenous, and international influences, with diverse food, festivals, and languages. Lifestyle costs vary: island living can be relaxed but seasonal and more expensive for housing, while Kuala Lumpur has greater convenience and transport options. Foreign employees usually need an employer-sponsored Employment Pass, and the company normally handles the application and approval process before work begins. Candidates should confirm eligibility, contract benefits, accommodation, healthcare, taxes, and relocation support. English is widely used in hotels, although Malay is the national language. Malaysia's tropical climate, beaches, rainforests, and welcoming communities make it attractive for professionals seeking a balanced lifestyle.