The Senior Sales Manager (MICE) is responsible for developing business from meetings, incentives, conferences and exhibitions, mainly through corporate accounts, event agencies and group clients. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong record in MICE or group business. Excellent communication, negotiation, presentation and relationship-building skills are expected, together with commercial awareness, market knowledge and confidence using sales systems. The successful candidate should be target-driven, professional, well organised and able to manage client visits, proposals, contracts, site inspections and events while coordinating effectively with hotel departments.
Shangri-La Group is a leading luxury hospitality company founded in Asia and recognised for its distinctive service, elegant hotels and resorts, and strong emphasis on genuine care. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN and Traders. Its hotels commonly serve leisure travellers, corporate guests, meetings and major events, combining accommodation with restaurants, wellness facilities and conference services. Shangri-La places considerable importance on employee development, cultural awareness, teamwork and personalised guest experiences. In Indonesia, the company has operated prominent properties serving both international visitors and domestic business markets. Employees can gain exposure to luxury hospitality standards, international clientele and structured commercial practices, although roles may involve demanding targets, irregular schedules and close coordination across departments.
Indonesia is an archipelago with very different work and lifestyle opportunities across its islands. Java, especially Jakarta, offers the widest range of corporate, hotel, tourism and event-sales jobs, while Bali is stronger for resorts, weddings, leisure tourism and international hospitality. Lombok and the eastern islands provide growing opportunities in resort development, diving and sustainable tourism. Indonesian culture values respect, modesty, family, hospitality and relationship-building; learning basic Bahasa Indonesia is highly useful. Lifestyle varies from busy urban living to relaxed coastal communities, with generally affordable local food and transport, though housing in Jakarta and popular Bali areas can be expensive. Foreign employees normally need employer sponsorship, an appropriate work permit and a limited-stay visa before starting work. Employers usually guide the immigration process. Research accommodation, healthcare, taxation, climate and local regulations before relocating.
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