Waiter / Waitress (Lobby Lounge)

Job Description

The Waiter/Waitress supports daily service at the Lobby Lounge by welcoming guests, taking orders, serving food and beverages, preparing tables, processing bills and maintaining high service standards. Candidates should have previous experience in hospitality, restaurants, cafés or hotels, although strong customer-service skills and a willingness to learn may also be considered. Good spoken English, a pleasant manner, teamwork, personal grooming and the ability to work shifts, weekends and public holidays are expected. The successful candidate should be attentive, professional, efficient under pressure and familiar with responsible beverage service and basic food-safety practices.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La Singapore is a large luxury hotel set within landscaped grounds near Orchard Road, offering guest rooms, suites, restaurants, lounges, meeting facilities and leisure amenities. The company is known for warm Asian hospitality, attentive service and strong emphasis on guest experience. Employees typically work in a multicultural environment with opportunities for training and career development across hotel departments and international properties. Benefits and employment terms vary by role and eligibility, but hospitality positions may include staff meals, uniforms, medical coverage, service charge and employee rates for hotel stays.

Destination Guide

Singapore is a modern island city-state with strong opportunities in hotels, restaurants, tourism, retail, finance, technology and healthcare. Hospitality work is concentrated around Orchard Road, Marina Bay, Sentosa, Changi and major business districts. The culture is multicultural, orderly and generally respectful, with English widely used alongside Mandarin, Malay and Tamil. Public transport is excellent, while housing, food and daily expenses can be high, especially in central areas. New arrivals commonly share accommodation or live near MRT lines to reduce costs. Foreign employees normally need employer-sponsored permission, such as an S Pass or Work Permit, and the employer must meet current salary, quota and eligibility requirements. Candidates should confirm the precise pass, medical checks and contract terms before relocating. Singapore is warm and humid throughout the year, with frequent rain, so lightweight clothing and practical footwear are useful.