The Waiter/Waitress (Waterfall) is responsible for welcoming guests, taking food and beverage orders, serving meals, clearing tables, and maintaining high service standards at Waterfall Ristorante Italiano. Candidates should ideally have hospitality or restaurant experience, good communication skills, a pleasant and professional manner, and the ability to work efficiently in a fast-paced environment. Knowledge of food, beverages, hygiene procedures, and point-of-sale systems is beneficial. The role requires teamwork, attention to detail, physical stamina, and flexibility to work shifts, weekends, and public holidays. Candidates are expected to provide warm, attentive service while representing Shangri-La's luxury hospitality standards.
Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts, and distinctive service culture. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Hotel Singapore is located near Orchard Road and offers accommodation, restaurants, event facilities, wellness services, and business amenities. The company places strong emphasis on genuine care, personalized guest experiences, professional development, and teamwork. Employees may work in a multicultural environment serving leisure travelers, business guests, families, and local visitors. Its restaurants are expected to maintain high standards in food quality, presentation, cleanliness, and guest relations. Employment conditions, benefits, and service-charge arrangements vary by position and should be confirmed directly with the hotel during recruitment.
Singapore is a highly developed island city-state with strong opportunities in hotels, restaurants, tourism, retail, aviation, finance, technology, and healthcare. Hospitality workers benefit from an international environment and exposure to guests from around the world. The culture is multicultural, orderly, and generally respectful, with English widely used in workplaces. Singapore offers excellent public transport, safe neighborhoods, efficient healthcare, and a vibrant food and entertainment scene. Living costs, especially rent, are high, so employees commonly share accommodation or live farther from the city center. Foreign workers normally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. The employer typically handles the application, and approval is required before starting work. Candidates should verify eligibility, accommodation, benefits, and contract terms before relocating.
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