The Manager, Lobby Lounge is responsible for overseeing daily lounge operations, maintaining high service standards, and ensuring an excellent guest experience. Requirements typically include a diploma or degree in hospitality, several years of experience in upscale hotel or restaurant operations, strong knowledge of food and beverage service, and good communication skills. The successful candidate is expected to lead and coach the team, manage schedules and stock, monitor service quality, handle guest feedback, support revenue targets, and ensure compliance with hygiene and safety standards. Flexibility to work shifts, weekends, and public holidays is normally required.
Shangri-La is a leading luxury hospitality group founded in Asia, operating hotels, resorts, and related hospitality businesses across the world. The group is known for warm Asian hospitality, personalised service, and high standards in accommodation, dining, wellness, and events. Shangri-La Singapore is a prominent urban luxury hotel with extensive rooms, restaurants, lounges, meeting facilities, gardens, and recreational amenities. Employees typically work in a multicultural environment focused on guest satisfaction, service excellence, teamwork, and professional development. The company offers opportunities across hotel operations, including food and beverage, front office, housekeeping, culinary services, sales, finance, engineering, and guest relations. Benefits and remuneration vary by position and may include staff meals, uniform, medical coverage, service incentives, training, and employee rates at participating Shangri-La properties.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. Its culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. The lifestyle is convenient and safe, with excellent public transport, diverse food, shopping, parks, beaches, and a lively international community. Housing can be expensive, especially in central areas, so many newcomers share accommodation or live near MRT lines. Foreign employees generally need a valid work pass sponsored or supported by their employer, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications, and government criteria. New arrivals should arrange accommodation, healthcare coverage, banking, and local transport. Singapore’s tropical climate is hot and humid throughout the year, with frequent rain.
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