The Captain at Shang Palace is responsible for supervising daily restaurant service, welcoming guests, taking or overseeing orders, coordinating with the kitchen, and ensuring a polished dining experience. Candidates should have previous experience in a quality hotel or fine-dining restaurant, strong knowledge of food and beverage service, good communication skills, and the ability to lead and coach junior team members. Fluency in English is normally required, while additional languages and knowledge of Chinese cuisine are advantageous. The role expects excellent grooming, attention to detail, product knowledge, sound problem-solving ability, and a consistently warm, professional approach to guest service.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and headquartered in Hong Kong. The company operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is known for refined service, distinctive guest experiences, and its Asian-inspired philosophy of hospitality. Shangri-La Singapore is a prominent luxury hotel set in extensive gardens near Orchard Road, offering guestrooms, restaurants, wellness facilities, meeting spaces, and event services. Shang Palace, the hotel’s Chinese restaurant, is recognised for Cantonese cuisine, elegant surroundings, and attentive service. Employees are generally expected to uphold high service standards, teamwork, cultural awareness, grooming, and professionalism while creating memorable experiences for both local and international guests.
Singapore is a compact, highly developed island city with strong opportunities in hotels, restaurants, tourism, finance, technology, healthcare, and logistics. Hospitality workers can find roles in international hotels, independent restaurants, bars, attractions, and event venues, although competition is strong. The culture is multicultural, combining Chinese, Malay, Indian, and international influences, with English widely used at work. Public transport is efficient, housing can be expensive, and the tropical climate is hot and humid throughout the year. Foreign employees usually need a work pass arranged by an employer; service roles may qualify for an S Pass or another applicable permit depending on salary, qualifications, and current government rules. Candidates should confirm eligibility before accepting an offer. Relocation costs, accommodation, medical insurance, taxes, and daily living expenses should be discussed with the employer.
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