Security Supervisor

Job Description

The Security Supervisor is responsible for maintaining a safe and secure environment for guests, colleagues, and hotel property at Shangri-La Hong Kong. Requirements typically include relevant hotel, security, or law-enforcement experience, strong communication skills, knowledge of emergency procedures, and the ability to lead and train a security team. The successful candidate is expected to supervise daily operations, patrol the property, monitor access control and CCTV systems, respond professionally to incidents, prepare reports, and coordinate with the police or emergency services when necessary. A calm, alert, service-minded approach, physical fitness, good judgment, and flexibility for shift work are essential. Fluency in English and Cantonese is commonly advantageous.

Company Info

Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its brands are known for warm Asian hospitality, high service standards, and attention to guest comfort. Shangri-La Hong Kong is a landmark luxury hotel in the Tsim Sha Tsui area, offering extensive accommodation, dining, meeting, and leisure facilities. The company employs colleagues in guest services, food and beverage, housekeeping, engineering, security, sales, finance, and corporate functions. Employees generally work in a structured, international environment with opportunities for training, internal mobility, and career development. Benefits vary by position and may include medical coverage, meals, staff rates, and other hotel-specific allowances.

Destination Guide

Hong Kong offers strong opportunities in hospitality, finance, retail, technology, logistics, aviation, education, and professional services. Its culture blends Cantonese traditions, international influences, efficient urban living, and a fast-paced work environment. Employees can enjoy excellent public transport, diverse restaurants, shopping, nightlife, hiking trails, beaches, and nearby islands. Housing is expensive, so many newcomers share apartments or live in districts outside the central areas. Foreign professionals normally need an employment visa sponsored by a Hong Kong employer, while eligibility depends on qualifications, salary, and the role's value to the local economy. Employers usually provide guidance but do not guarantee approval. Applicants should prepare a passport, qualifications, employment records, and references. Healthcare is accessible, and English is widely used in business, although Cantonese is valuable for daily life and customer-facing hotel work.