Security Officer

Job Description

The Security Officer is responsible for protecting guests, employees, property and hotel assets at Shangri-La in Hong Kong. Duties typically include patrolling the premises, monitoring CCTV and access points, responding to incidents, preparing reports, assisting during emergencies and enforcing hotel security procedures. Candidates should have relevant security experience, good observation and communication skills, professional presentation and the ability to remain calm under pressure. First-aid, fire-safety or security training is advantageous. The role requires shift work, including nights, weekends and public holidays. The successful candidate is expected to be reliable, discreet, physically fit, service-minded and able to work cooperatively with hotel departments while treating guests and colleagues with respect.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America and other international destinations. The company is known for personalised service, refined accommodation, restaurants, wellness facilities and strong guest-care standards. Its Hong Kong properties are established landmarks serving leisure travellers, business guests, events and long-term residents. Shangri-La places emphasis on warm Asian hospitality, professional development, teamwork and operational excellence. Employees generally work in a multicultural environment and may benefit from training, staff meals, uniform provision, service-related allowances and internal career opportunities, depending on the property and position. Working for the group can provide valuable experience in luxury hotel operations and access to an internationally recognised hospitality brand.

Destination Guide

Hong Kong offers opportunities in hotels, tourism, restaurants, retail, finance, technology, logistics and professional services. The culture blends Chinese traditions with international influences, and Cantonese is widely spoken, while English is common in business and hospitality. Life is fast-paced, highly connected and convenient, with excellent public transport, diverse food, shopping, hiking and beaches. Housing can be expensive, particularly on Hong Kong Island and in central areas, so many workers live in Kowloon or the New Territories. Foreign nationals normally need an employment visa sponsored by their employer before starting work; requirements include a confirmed job, suitable qualifications or experience and proof that the role cannot readily be filled locally. Employers often assist with visa documentation, but candidates should confirm benefits, accommodation and relocation support before accepting an offer.