Food & Beverage Administrator

Job Description

The Food & Beverage Administrator supports the daily administration of Shangri-La’s food and beverage operations. Typical requirements include relevant administrative or hospitality experience, strong computer and Microsoft Office skills, accurate data entry, good organization, and clear written and spoken English. The role may involve preparing reports, handling invoices and purchase requests, maintaining records, coordinating meetings, supporting scheduling, and communicating with restaurants, kitchens, suppliers, and other departments. Candidates are expected to be detail-oriented, discreet, service-minded, and able to manage deadlines in a busy hotel environment. Flexibility, teamwork, professional presentation, and familiarity with hotel systems or purchasing procedures would be advantageous.

Company Info

Shangri-La is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other regions. The company is known for refined accommodation, distinctive dining, thoughtful service, and its “Shangri-La” brand promise of warm Asian hospitality. Its properties range from city hotels to beachfront resorts and typically employ teams across front office, food and beverage, housekeeping, engineering, finance, sales, and guest services. In Malaysia, Shangri-La has established properties in destinations including Kuala Lumpur, Penang, and Kota Kinabalu. Employees generally work in multicultural environments with structured hotel procedures, service standards, training opportunities, and opportunities for internal career development. Benefits may vary by property and can include staff meals, uniforms, medical coverage, discounts, and accommodation or transport support for selected roles.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, technology, healthcare, and shared services. Island and coastal destinations such as Langkawi, Penang, Sabah, and parts of Sarawak provide resort and hospitality work, while Kuala Lumpur offers broader corporate opportunities. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in business and tourism, alongside Bahasa Malaysia. Lifestyle costs vary: Kuala Lumpur is generally more expensive than smaller towns, while island living offers beaches, outdoor activities, and a slower pace. Foreign nationals normally need an employer-sponsored work permit, such as an Employment Pass or relevant temporary work authorization, before starting employment. Employers usually manage the application, but requirements depend on nationality, salary, qualifications, and role. Relocating involves arranging housing, insurance, banking, transport, and local registration. Weather is tropical, hot, and humid year-round, with monsoon conditions varying by coast.