Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the hotel’s sales and marketing team with administration, customer correspondence, promotional activities, database updates, reports, appointments and event coordination. Candidates are generally expected to have a diploma or degree in hospitality, business, marketing or a related field, along with strong organisation, communication and computer skills. Previous experience in hotel sales, marketing or customer service is useful. The role requires professional presentation, attention to detail, teamwork, flexibility and the ability to manage competing deadlines. Familiarity with office software, social media and hotel sales systems may be advantageous. Fluency in English is typically required, while additional Malaysian or regional languages can be beneficial.

About the employer

Shangri-La Hotels and Resorts is an international luxury hospitality group headquartered in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other major destinations. The group is known for personalised service, Asian-inspired hospitality and high standards in accommodation, dining, meetings and wellness. Its Malaysian properties serve business and leisure travellers and commonly offer opportunities across front office, food and beverage, sales, marketing, events, finance and hotel operations. Employees typically work in a multicultural environment with structured service standards and opportunities for professional development. Benefits and working conditions vary by property, position and employment contract, so candidates should confirm details directly with the recruiting hotel.