Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the hotel’s events and catering sales team by responding to enquiries, preparing proposals and contracts, coordinating site inspections, maintaining client records and assisting with event planning and follow-up. Candidates should have a diploma or degree in hospitality, tourism, business or a related field, along with strong communication, organisation and customer-service skills. Previous hotel, conference, banquet or sales experience is advantageous. The role requires confidence dealing with corporate and social clients, attention to detail, professional presentation, computer literacy and the ability to manage multiple deadlines. The successful candidate is expected to work collaboratively with operations teams, meet service and sales standards, and remain flexible for weekends, public holidays and changing event schedules.

Company Info

Shangri-La is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets. Its properties are known for attentive service, refined accommodation, restaurants, meetings and events, wellness facilities and destination-focused guest experiences. In Malaysia, Shangri-La operates well-established properties serving leisure travellers, business guests, weddings, conferences and local events. The company places strong emphasis on Asian hospitality, guest satisfaction, teamwork and professional development. An Events Sales Coordinator would typically work closely with sales, banqueting, food and beverage, front office and finance teams to deliver successful functions while building lasting client relationships. Benefits and salary may vary by property, experience and the overall employment package.

Destination Guide

Malaysia offers opportunities in hotels, resorts, restaurants, events, tourism, retail and marine recreation, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and the east coast islands. Langkawi is the country’s best-known resort island, with a relaxed lifestyle, beaches, nature attractions and a strong hospitality sector. Penang combines heritage, food culture and urban convenience, while Sabah and nearby islands appeal to people interested in diving, ecotourism and outdoor living. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in tourism and business. Living costs are generally moderate, though island accommodation can be seasonal and more expensive. Foreign employees normally need employer sponsorship, an approved employment pass and a valid work contract before starting work. Candidates should confirm visa eligibility, housing, healthcare, transport and tax arrangements with Shangri-La before relocating.