Senior Event Sales Manager

Job Description

The Senior Event Sales Manager is expected to lead event and banquet sales, develop corporate and social accounts, manage client relationships, prepare proposals, negotiate contracts, and achieve revenue targets. Candidates should have strong experience in hotel event sales, meetings, incentives, conferences and exhibitions, preferably within an international luxury hotel. Excellent communication, presentation, negotiation and organisational skills are essential, along with commercial awareness and the ability to work under pressure. The role requires close coordination with catering, banqueting, operations and finance teams to deliver successful events and maintain Shangri-La’s service standards. A professional appearance, proactive attitude, local market knowledge and flexibility to work evenings, weekends and public holidays are also expected.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, personalised service and high standards in accommodation, dining, meetings and wellness. Its Malaysian properties serve business travellers, leisure guests, wedding parties and major corporate events, supported by extensive banquet and conference facilities. Shangri-La places strong emphasis on guest satisfaction, employee development, cultural awareness and responsible business practices. A Senior Event Sales Manager would typically work with local and international businesses, destination event planners and social clients while partnering closely with hotel operations to create well-organised, profitable events. The company generally offers an international working environment and opportunities for career progression within its global hotel network.

Destination Guide

Malaysia offers strong hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Event sales professionals can find roles with luxury hotels, convention centres, destination management companies, restaurants and tourism businesses. The culture is multicultural, blending Malay, Chinese, Indian and indigenous traditions, with English widely used in business and hotels. Lifestyle options range from lively city living and excellent food to beaches, rainforests and island escapes. Langkawi, Penang and Sabah are especially attractive for resort-based careers, although Kuala Lumpur provides the largest corporate events market. Foreign employees normally need an employment pass arranged and sponsored by the hiring company before starting work. Relocation requires budgeting for accommodation, transport, medical cover and dependent arrangements. Candidates should confirm pass eligibility, contract benefits, tax responsibilities and any local registration requirements directly with the employer.