The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee records, attendance, benefits, training coordination and compliance with Indonesian employment regulations. Candidates should have a diploma or degree in Human Resources, hospitality management or a related field, with several years of hotel HR experience and good knowledge of local labor practices. Strong communication, organization and problem-solving skills are expected, along with discretion when handling confidential information. Experience with HR systems, payroll administration and employee relations is valuable. The successful candidate should be approachable, service-minded and able to support colleagues and management in a busy, multicultural Shangri-La environment.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for attentive service, distinctive properties and its philosophy of creating a welcoming experience for guests and colleagues. Shangri-La employs people in hotel operations, food and beverage, rooms, wellness, sales, engineering and corporate support. In Indonesia, its properties serve both international travelers and domestic guests, creating a multicultural workplace with strong emphasis on service standards, professional development and teamwork. Human Resources teams play an important role in recruitment, employee engagement, training, labor compliance and maintaining the company’s service culture.
Indonesia offers hospitality opportunities across Java, Bali, Lombok, Sumatra and other tourist islands. Bali has the largest concentration of international hotels and resorts, while Jakarta and other Java destinations provide opportunities in business hotels, administration and corporate roles. The culture is diverse, generally warm and community-oriented, with Indonesian widely spoken and English commonly used in tourism. Lifestyle ranges from busy city living to beaches, temples, nature and island activities; costs vary considerably, with Bali and Jakarta often more expensive. Foreign employees normally need employer sponsorship and an appropriate work permit and stay visa before starting work. Employers commonly assist with documentation, although requirements can change. Candidates should verify immigration rules with the Indonesian embassy and confirm accommodation, transport, insurance, tax and relocation support in the employment offer.
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