The Tea Master is responsible for presenting Shangri-La’s tea programme, recommending teas to guests, preparing and serving them correctly, and sharing knowledge of tea origins, flavour profiles, brewing methods and traditions. Candidates should have strong knowledge of Chinese and international teas, excellent communication and service skills, and experience in a luxury hotel, restaurant, tea house or beverage operation. Tea certification or formal hospitality training is advantageous. The role requires a polished appearance, cultural awareness, attention to detail and the ability to create memorable guest experiences. Candidates are expected to work flexible shifts, maintain high hygiene and service standards, support revenue goals and collaborate effectively with restaurant and food-and-beverage teams.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for warm Asian-inspired hospitality, personalised service and strong attention to food, beverage and guest experiences. Its Hong Kong properties serve business travellers, leisure guests, local residents and high-profile events, creating opportunities across restaurants, banqueting, rooms, wellness and hotel operations. Shangri-La generally places importance on service excellence, teamwork, cultural understanding and professional development. Employees may benefit from structured training, international exposure and access to hospitality career pathways within the wider group. Working conditions, benefits and progression vary by property and position, so candidates should confirm details directly in the official employment offer.
Hong Kong is a compact, highly international city made up of Hong Kong Island, Kowloon and the New Territories, with excellent public transport and a major luxury-hospitality sector. Job opportunities are available in hotels, restaurants, tourism, retail, finance, technology and education, although competition can be strong. The culture blends Cantonese traditions with global influences; respect, punctuality and professional presentation are valued. Lifestyle choices range from busy urban districts and harbour views to hiking trails, beaches and outlying islands. Most overseas hires need an employment visa sponsored by their employer, and approval normally depends on a confirmed job, suitable qualifications and proof that the role cannot readily be filled locally. Relocation costs and housing can be high, particularly on Hong Kong Island. New arrivals should arrange accommodation, insurance, banking and an identity card after arrival, while checking current immigration requirements before travelling.
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