Sales Executive

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Executive is responsible for promoting Shangri-La Hong Kong’s rooms, restaurants, events, and other services to corporate, leisure, and travel-market clients. Requirements typically include a diploma or degree in hospitality, business, marketing, or a related field, previous hotel sales or customer-facing experience, strong communication and negotiation skills, and good knowledge of the Hong Kong market. Fluency in English and Cantonese is generally valuable, with Mandarin often preferred. The candidate is expected to build client relationships, generate business leads, meet revenue targets, conduct sales calls and presentations, maintain accurate account records, and work closely with reservations, events, and operations teams. A polished appearance, commercial awareness, flexibility, and a service-oriented attitude are important.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its upscale properties, Asian-inspired hospitality, personalized service, and strong focus on guest experience. Shangri-La hotels commonly provide accommodation, dining, meetings, events, spa, and business facilities, serving both leisure and corporate travelers. The company promotes its Shangri-La service culture, which emphasizes warmth, courtesy, care, and attention to detail. Employees may benefit from structured training, international career opportunities, hotel-industry exposure, and staff benefits, although exact conditions depend on the property and employment contract. In Hong Kong, Shangri-La operates prominent luxury hotels serving a competitive and diverse business and tourism market.