The Service Leader – Finance (Accounts Receivable) is responsible for overseeing daily accounts receivable operations, including billing, collections, account reconciliation, credit control, payment posting, and financial reporting. Candidates should have a degree in Accounting, Finance, or a related field, with relevant hotel or hospitality finance experience. Familiarity with accounting systems, Microsoft Office, internal controls, and Philippine accounting practices is expected. The role requires strong numerical accuracy, organization, communication, leadership, and problem-solving skills. The successful candidate is expected to supervise or guide team members, maintain accurate records, follow company policies, protect confidential financial information, and work closely with guests, departments, and business partners to resolve account issues promptly.
Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The company is recognized for its service culture, refined accommodation, restaurants, wellness facilities, and commitment to personalized guest experiences. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort in Bonifacio Global City and Shangri-La Mactan in Cebu, among others. Employees typically work in a structured, multicultural environment with established service standards, training programs, and opportunities for career development. Finance teams support hotel operations by maintaining accurate records, controlling revenue and receivables, ensuring compliance, and providing reliable information for management decision-making.
The Philippines is an archipelago with strong employment opportunities in hospitality, finance, shared services, tourism, technology, healthcare, and retail. Major business and hotel markets include Metro Manila, Cebu, Boracay, Palawan, Davao, and Clark. Filipino culture is generally warm, family-oriented, English-friendly, and respectful, with a strong emphasis on hospitality. Lifestyle varies from busy urban living to relaxed coastal communities; living costs are usually lower outside Manila, although popular resort destinations can be expensive. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino citizens can work without these requirements. Relocating employees should arrange secure housing, health insurance, local banking, transport, and documentation before arrival. Weather is tropical, with a dry season and a rainy or typhoon-prone season, so location-specific planning is advisable.
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