The Service Associate – Finance (Accounts Receivable) supports daily receivables operations, including posting payments, preparing invoices, reconciling guest and company accounts, following up outstanding balances, and maintaining accurate financial records. Candidates should have a degree, diploma, or relevant training in accounting, finance, or business, with strong numerical and computer skills. Experience in hotel accounting, accounts receivable, or a similar finance role is helpful. The successful candidate is expected to be organized, detail-oriented, discreet, honest, and comfortable working to deadlines. Good communication skills, proficiency in spreadsheets and accounting systems, and a professional service attitude are important in a Shangri-La environment.
Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for high standards of guest service, elegant facilities, and its distinctive Asian-inspired approach to hospitality. In the Philippines, Shangri-La operates several well-established properties, including hotels and beach resorts, offering accommodation, dining, events, wellness, and business services. Employees typically work in a structured, multicultural environment with opportunities for hospitality training and career progression. Finance associates support the operational side of the business by helping ensure accurate billing, timely collections, and reliable financial reporting.
The Philippines is an archipelago with major employment centers in Luzon, especially Metro Manila, and strong tourism opportunities in Cebu, Boracay, Palawan, Bohol, and Mindanao. Hospitality, finance, customer service, technology, and business-process roles are widely available, while resort locations offer a slower lifestyle and close access to beaches and outdoor activities. Filipino culture is friendly, family-oriented, religiously diverse, and strongly influenced by English and international traditions. Living costs vary considerably: Manila is generally more expensive than provincial or resort areas. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment and government documents. Relocating to an island destination requires planning for housing, transport, healthcare access, weather disruptions, and occasional travel to larger cities. Local salaries should be compared carefully with accommodation and living expenses.
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