Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La Singapore. Requirements typically include previous hotel or security experience, supervisory capability, good communication skills, sound knowledge of emergency procedures and relevant Singapore licensing or regulatory requirements. The successful candidate should be physically fit, alert, calm under pressure and comfortable working rotating shifts, weekends and public holidays. Duties may include supervising security officers, monitoring CCTV and access points, responding to incidents, conducting patrols, preparing reports, supporting investigations and coordinating with the police or emergency services. A service-oriented attitude, integrity, discretion and the ability to handle sensitive situations professionally are essential.

Company Info

Shangri-La Singapore is a luxury five-star hotel located near Orchard Road, one of the city’s main shopping and business districts. It is part of Shangri-La Group, an international hospitality company operating hotels and resorts across Asia, the Middle East, Europe, North America and other destinations. The Singapore property is known for its landscaped grounds, extensive facilities, restaurants, guest services and strong emphasis on Asian hospitality. Employees work in a multicultural environment serving leisure travellers, business guests, families and event customers. The hotel typically offers opportunities across rooms, food and beverage, culinary operations, engineering, security, wellness, finance and management. Staff are expected to maintain high service standards, professional presentation, teamwork and guest confidentiality while following the group’s operational and safety policies.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics and aviation. Hotels and resorts regularly recruit security officers, supervisors, front-office staff, chefs, engineers and service professionals. The culture is multicultural, orderly and generally English-speaking, with Chinese, Malay, Indian and international influences. Living standards are high, public transport is excellent and the city is safe, clean and convenient, although rent and daily expenses can be expensive. Popular areas include Orchard, Marina Bay, Sentosa, Tiong Bahru and the East Coast. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and sector rules. Candidates should verify current Ministry of Manpower requirements, secure accommodation and budget carefully before relocating. Singapore’s tropical climate is hot and humid year-round, with frequent rain.