The Sales Manager is responsible for developing business, securing new accounts, maintaining relationships with corporate and leisure clients, and achieving room, event, and revenue targets. Requirements typically include a degree or diploma in hospitality, business, marketing, or a related field, along with several years of hotel sales experience and strong knowledge of the Philippine market. The candidate should demonstrate excellent communication, negotiation, presentation, and networking skills. Experience with property-management or customer-relationship systems is advantageous. Shangri-La expects a commercially focused professional who can create sales plans, conduct client visits, coordinate with hotel departments, monitor competitors, and represent the brand professionally. Flexibility, initiative, teamwork, and willingness to travel or work irregular hours are also important.
Shangri-La is a leading luxury hospitality group founded in Hong Kong and known for its hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group operates under the Shangri-La, Kerry, JEN, and Traders brands, offering accommodation, dining, meetings, wellness, and leisure services. Its Philippine properties are recognized for premium guest experiences, extensive facilities, and strong service standards. Shangri-La places emphasis on genuine hospitality, employee development, cultural awareness, and long-term relationships with guests and business partners. Sales roles typically work closely with rooms, food and beverage, events, revenue management, and public relations teams to grow business and strengthen market presence. Exact benefits, incentives, and workplace conditions vary by property and employment contract.
The Philippines offers hospitality opportunities in Metro Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Hotel professionals may find roles in sales, front office, food and beverage, events, housekeeping, wellness, and management. Filipino culture is welcoming, family-oriented, and relationship-driven, with English widely used in business and tourism. Lifestyle varies from fast-paced city living to relaxed island communities, with generally warm weather, beaches, outdoor activities, and affordable local food. Foreign nationals normally need an appropriate work permit and visa, usually arranged with employer support; requirements depend on nationality and contract length. Employees should confirm sponsorship, accommodation, medical coverage, tax treatment, and relocation assistance before accepting an offer. Domestic flights connect major islands, while ferries and local transport serve smaller destinations. Rental costs are highest in Manila and popular resort areas, so budgeting carefully is advisable.
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