Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La in Hong Kong. Duties typically include patrols, access control, CCTV monitoring, incident response, emergency assistance, report writing and supporting fire and safety procedures. Candidates should have relevant hotel, commercial or security experience, good observation and communication skills, professional presentation, and the ability to remain calm under pressure. The role requires flexibility to work rotating shifts, overnight duties, weekends and public holidays. Conversational Cantonese and English are highly desirable. A valid Hong Kong Security Personnel Permit, or eligibility to obtain one, is generally required. Candidates should demonstrate integrity, teamwork, customer service awareness and familiarity with local safety procedures.

About the employer

Shangri-La is a luxury hospitality group headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for Asian-inspired hospitality, attentive service and a strong focus on guest comfort. Its properties include city hotels, beach resorts and destination retreats, supported by restaurants, meeting facilities and wellness services. Shangri-La generally offers structured operating standards, training opportunities and career paths across hotel departments. At a Hong Kong property, a Security Officer works in a polished, multicultural environment where safety, discretion, service quality and coordination with front office, engineering and emergency services are important.