The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes, explaining menu items, maintaining table presentation and handling guest requests professionally. Candidates should have relevant restaurant or hotel experience, although suitable applicants with strong customer-service potential may be considered. Cantonese and English communication skills are generally important in Hong Kong, while Mandarin is an advantage. The role requires a polished appearance, teamwork, attention to detail, positive attitude and willingness to work shifts, weekends and public holidays. Candidates are expected to deliver Shangri-La’s high service standards and create a warm, efficient dining experience.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international destinations. Its hotels are known for personalised service, elegant facilities and strong food-and-beverage operations. In Hong Kong, Shangri-La properties serve business travellers, local residents and international visitors through restaurants, bars, banqueting venues and guest services. The company places emphasis on hospitality training, teamwork, professional presentation and genuine care for guests. Employment packages may include service charge, meals, medical coverage, staff discounts and opportunities for internal development, depending on the property and contract. Exact benefits and salary should be confirmed directly with the recruiting hotel.
Hong Kong is a compact, highly connected destination with strong opportunities in hotels, restaurants, tourism, finance, retail, technology and professional services. Cantonese is the main local language; English is widely used in business and hospitality, and Mandarin is valuable. The lifestyle is energetic, safe and convenient, with excellent public transport, dense urban neighbourhoods, diverse dining, hiking trails and nearby islands and beaches. Housing is expensive, so applicants should compare salary, service charge and staff accommodation before relocating. Foreign nationals normally need an employment visa sponsored by an eligible employer, and they should not begin work until approval is granted. Employers typically provide guidance on documentation, while applicants need a valid passport, employment contract and relevant qualifications or experience. Hong Kong has a fast-paced work culture, and hospitality roles commonly involve shifts, weekends and public holidays. New arrivals should arrange accommodation, insurance and budgeting in advance.
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