Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes, explaining menu items, maintaining table presentation and handling guest requests professionally. Candidates should have relevant restaurant or hotel experience, although suitable applicants with strong customer-service potential may be considered. Cantonese and English communication skills are generally important in Hong Kong, while Mandarin is an advantage. The role requires a polished appearance, teamwork, attention to detail, positive attitude and willingness to work shifts, weekends and public holidays. Candidates are expected to deliver Shangri-La’s high service standards and create a warm, efficient dining experience.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international destinations. Its hotels are known for personalised service, elegant facilities and strong food-and-beverage operations. In Hong Kong, Shangri-La properties serve business travellers, local residents and international visitors through restaurants, bars, banqueting venues and guest services. The company places emphasis on hospitality training, teamwork, professional presentation and genuine care for guests. Employment packages may include service charge, meals, medical coverage, staff discounts and opportunities for internal development, depending on the property and contract. Exact benefits and salary should be confirmed directly with the recruiting hotel.