The Assistant Manager/Senior Executive, Information Technology supports Shangri-La Singapore’s technology operations, systems and users. Requirements typically include a diploma or degree in information technology, computer science or a related field, along with several years of hotel or corporate IT experience. The role may involve infrastructure and network support, cybersecurity practices, hardware and software maintenance, vendor coordination, help-desk supervision and IT projects. Candidates should have strong troubleshooting, communication and organisational skills, and be comfortable working with international teams and hotel systems. Flexibility is important because hospitality operations run around the clock. The successful candidate is expected to provide reliable service, protect company data, maintain technology standards and contribute to improvements that enhance guest and colleague experience.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The group is recognised for personalised Asian hospitality, high service standards and destination-focused guest experiences. Shangri-La Singapore is a landmark luxury hotel set in extensive tropical gardens near Orchard Road. It offers guest rooms and suites, restaurants and bars, meeting facilities, wellness services and event spaces. Employees work in a multicultural environment serving leisure travellers, business guests, families and major corporate or social events. The company generally values genuine care, professionalism, teamwork, operational excellence and continuous learning.
Singapore is a highly developed island city-state and a major regional hub for technology, finance, tourism and business services. IT professionals can find opportunities in hotels, multinational companies, banks, government-linked organisations, startups and managed-service providers. The culture is multicultural, orderly and generally fast-paced, with English widely used at work. Lifestyle highlights include excellent public transport, diverse food, shopping, green spaces and easy access to Southeast Asia. Housing and dining costs can be high, especially near central areas, although public transport is affordable and efficient. Foreign employees normally require an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary and eligibility rules. Relocating workers should arrange approved employment before arrival, check pass requirements, budget carefully and obtain suitable medical insurance. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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