Duty Engineer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Duty Engineer is responsible for maintaining hotel facilities, equipment, utilities, and building systems, while responding promptly to breakdowns and guest-related maintenance requests. Requirements typically include a technical diploma or degree in electrical, mechanical, refrigeration, or a related engineering field, along with relevant hotel, commercial building, or facilities experience. Candidates should understand preventive maintenance, basic troubleshooting, workplace safety, and local regulations. The role requires practical hands-on skills, good communication, sound judgment, and the ability to work rotating shifts, weekends, and holidays. Shangri-La would generally expect a dependable team player who protects guest comfort, minimizes downtime, keeps accurate maintenance records, and maintains high standards of safety and service.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, comfortable accommodations, restaurants, wellness facilities, and personalized guest service. In the Philippines, Shangri-La has established properties in major business and leisure destinations, including Metro Manila and resort locations. Its hotel teams cover engineering, rooms, food and beverage, finance, sales, and guest services. Employees are generally expected to demonstrate professionalism, teamwork, cultural awareness, and a strong service mindset. The group also promotes internal development and international career opportunities, although benefits, work schedules, and compensation vary by property, position, and experience.