Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance is expected to oversee finance service delivery, maintain accurate financial records, support month-end and year-end closing, monitor controls, and ensure timely reporting for Shangri-La operations. Candidates typically need a degree in accounting, finance, business, or a related field, along with several years of hotel finance, shared-services, or supervisory experience. Strong knowledge of accounting principles, financial systems, reconciliations, internal controls, and reporting is important. The role requires leadership, sound judgement, attention to detail, confidentiality, and the ability to work with hotel teams and regional stakeholders. Professional accounting certification and experience with hospitality systems may be advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. Its portfolio includes hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is known for attentive service, strong guest relationships, and the distinctive “Shangri-La hospitality” associated with warmth and care. In the Philippines, the group operates prominent properties such as Shangri-La The Fort, Manila and Shangri-La Mactan, Cebu, alongside other hospitality interests. Employees generally work in multicultural environments with structured operating standards, training opportunities, and career paths across hotels and countries. Finance professionals support property performance, compliance, budgeting, reporting, and service quality while working closely with operational departments and senior management.