Assistant Outlet Manager- Vintana

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Outlet Manager at Vintana supports daily restaurant operations, service quality, guest satisfaction, staff supervision, scheduling, inventory control, and adherence to Shangri-La standards. Candidates are generally expected to have a hospitality or related qualification, several years of food and beverage experience, and prior supervisory experience in an upscale hotel or restaurant. Strong communication, leadership, problem-solving, and organizational skills are important. The role requires flexibility for rotating shifts, weekends, holidays, and busy resort periods. The successful candidate should be guest-focused, commercially aware, comfortable coaching colleagues, and committed to hygiene, safety, and consistent service delivery.

About the employer

Shangri-La Hotels and Resorts is a global luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other markets. The company is known for warm Asian hospitality, high service standards, premium accommodation, and extensive dining, wellness, and leisure facilities. In the Philippines, Shangri-La operates luxury properties including Shangri-La Boracay Resort and Spa, where Vintana is a signature dining outlet. Employees typically work in a structured international environment with opportunities for training, career development, and internal mobility. Resort roles commonly involve close teamwork, guest interaction, and variable schedules reflecting occupancy and seasonal demand. Benefits vary by property and position but may include service charge, staff meals, uniforms, transport or accommodation support, healthcare coverage, and discounts within the group.