Operation Manager, Amazon Logistics

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Operations Manager leads daily logistics operations, coordinating delivery performance, staffing, safety, productivity, and customer experience. Typical requirements include experience managing teams in logistics, transportation, manufacturing, retail, or a related environment; strong problem-solving, communication, and analytical skills; and the ability to work flexible shifts in a fast-paced setting. Candidates are expected to use performance data to improve processes, manage operational risks, meet service targets, and build positive relationships with employees and delivery partners. Fluency in Japanese and working knowledge of English may be expected, depending on the site and team.

About the employer

Amazon is a global technology and commerce company founded in the United States. Its businesses include online retail, logistics and delivery services, cloud computing through Amazon Web Services, digital entertainment, advertising, and consumer devices. In Japan, Amazon operates major fulfillment and delivery networks that support customers across the country. The company is known for a customer-focused culture, large-scale operations, data-driven decision-making, and continuous process improvement. Employees are generally expected to take ownership, work with high standards, solve problems systematically, and collaborate across teams. Operations managers play an important role in connecting people, technology, transportation partners, and facilities to ensure orders are processed and delivered safely, efficiently, and on time.