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Client Service Associate-Pool (Mandaluyong Area)

Philippines BDO Unibank, Inc. ₱18,000–₱25,000 per month*
Job Description

The Client Service Associate Pool supports branch operations across the Mandaluyong area, assisting customers with account opening, deposits, withdrawals, payments, inquiries, and other banking transactions. Applicants typically need a bachelor’s degree, preferably in business, finance, accounting, or a related field, strong communication and customer-service skills, basic computer proficiency, and willingness to be assigned to different branches. Prior banking or cash-handling experience may be advantageous, although qualified fresh graduates may be considered. BDO expects candidates to be accurate, professional, trustworthy, service-oriented, adaptable, and comfortable working in a fast-paced branch environment while following bank policies, security procedures, and regulatory requirements.

Company Info

BDO Unibank, Inc. is one of the Philippines’ largest full-service universal banks and a major member of the SM Group. Headquartered in Makati, BDO serves individual customers, businesses, institutions, and overseas Filipinos through an extensive nationwide branch and ATM network, together with digital banking platforms. Its services include deposits, loans, credit cards, remittances, payments, treasury products, investment services, and corporate banking. The bank is known for its broad domestic reach and large customer base, supported by thousands of employees in branches, operations centers, and specialist offices. Working at BDO can provide exposure to retail banking, customer service, compliance, sales, and financial operations. Compensation and benefits vary by position, location, experience, and employment status, and may include statutory benefits and company-provided incentives.

Destination Guide

The Philippines offers career opportunities in banking, business-process outsourcing, technology, healthcare, education, tourism, logistics, and shared services, especially in Metro Manila, Cebu, and Davao. The country has a warm, sociable culture shaped by family ties, community relationships, English usage, and hospitality. Life in Metro Manila provides extensive employment, dining, shopping, and transport options, but commuting and housing costs can be challenging. Cebu and Davao generally offer a slower pace and may have lower living costs, while island destinations provide beaches and outdoor activities. Foreign nationals normally need an appropriate work visa or permit sponsored or supported by an employer; tourist status does not authorize employment. Employers commonly assist with documentation, but requirements should be confirmed with Philippine immigration authorities. Relocating candidates should budget for rent, transport, healthcare, deposits, and utilities, research neighborhood safety and commuting routes, and secure a written employment offer before moving.

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