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Service Officer

Philippines BDO Network Bank, Inc. PHP 18,000–PHP 28,000 per month, depending on experience, qualifications and benefits*
Job Description

The Service Officer supports daily branch operations, assists customers with deposits, withdrawals, account inquiries and other banking services, and helps promote suitable bank products. Typical requirements include a bachelor's degree, preferably in business, finance, accounting or a related field; good communication and customer-service skills; basic computer proficiency; and willingness to work in a branch environment. Cash-handling, sales or banking experience may be advantageous, although entry-level candidates may be considered. The successful candidate is expected to be reliable, accurate, professional and customer-focused, while following security, compliance and operational procedures. Flexibility to meet branch targets, handle routine administrative work and work in Puerto Princesa or nearby areas is also likely required.

Company Info

BDO Network Bank, Inc. is a Philippine rural and community bank and part of the BDO Unibank Group. It provides accessible financial services to individuals, families, entrepreneurs, farmers and businesses, particularly in provincial and underserved communities. Its offerings generally include savings and deposit accounts, consumer and business loans, remittance-related services, payments and other branch-based banking products. Through its extensive network outside major metropolitan areas, the bank supports local economic activity and financial inclusion. Employees typically work in customer-facing branches where service quality, transaction accuracy, sales support and adherence to banking controls are important. The company serves customers across many Philippine provinces, including Palawan, and offers career opportunities in branch banking, operations, lending, sales, risk and support functions. Specific compensation, benefits and progression depend on the position and company policy.

Destination Guide

The Philippines is an archipelago with strong job markets in banking, business-process outsourcing, tourism, healthcare, education, retail, logistics and technology. Metro Manila and Cebu offer the broadest opportunities, while cities such as Puerto Princesa provide a slower pace and growing demand linked to tourism, local commerce and public services. Filipino culture is generally warm, community-oriented and respectful, with English widely used in workplaces. Island living offers beaches, outdoor activities and relatively affordable food and housing, although transport, internet reliability and specialist healthcare can vary outside major cities. Foreign nationals normally need an appropriate work visa or permit arranged with an employer; tourist status does not authorize employment. Relocating usually requires a valid passport, employment contract, visa processing, health documents and a realistic budget for housing and transport. Local weather includes a hot, humid season and periods of heavy rain or typhoons.

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