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Client Service Associate

Philippines BDO Unibank, Inc. PHP 18,000–PHP 28,000 per month*
Job Description

The Client Service Associate supports customers with account opening, deposits, withdrawals, inquiries, requests, and other branch banking services. Requirements typically include a bachelor’s degree, preferably in business, finance, marketing, or a related field; strong communication and customer-service skills; basic computer literacy; attention to detail; and the ability to handle cash and confidential information responsibly. Candidates are expected to provide courteous and accurate assistance, follow banking procedures and compliance requirements, meet service or business targets, and work effectively with branch colleagues. Prior experience in banking, retail, sales, or customer service may be advantageous. The role may require flexibility, professionalism, and willingness to work on-site in Tagum City.

Company Info

BDO Unibank, Inc. is one of the Philippines’ largest universal banks and a member of the SM Group. It provides a broad range of services to individual customers, small and medium-sized enterprises, corporations, institutional clients, and affluent customers. Its offerings include deposits, consumer loans, credit cards, corporate finance, investment banking, trust and wealth management, remittances, insurance-related products, and digital banking. BDO operates an extensive network of branches, ATMs, and electronic channels throughout the Philippines, supported by a large workforce serving both urban and regional communities. The bank is known for its nationwide reach and focus on accessible financial services. Employees commonly work in a structured, regulated environment where customer care, accuracy, sales awareness, integrity, and compliance are important.

Destination Guide

The Philippines is an archipelago with strong employment opportunities in banking, business-process outsourcing, technology, tourism, healthcare, education, logistics, and retail. Metro Manila offers the widest corporate market, while Cebu, Davao, Clark, and regional cities provide growing opportunities with generally lower living costs. Filipino culture is warm, family-oriented, English-friendly, and highly social; respect, hospitality, and relationship-building are valued at work. Lifestyle ranges from busy city living to relaxed coastal and provincial communities, with varied food, beaches, mountains, and festivals. Foreign nationals generally need an appropriate work visa sponsored or supported by an employer, while short visits may be possible under visa-exempt rules depending on nationality. Relocating involves arranging employment authorization, housing, health insurance, banking, and tax registration. Tagum City offers a quieter, affordable lifestyle with access to Davao’s larger commercial center.

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