Mortgage Telesale (นายหน้า)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Mortgage Telesale is responsible for contacting prospective customers, explaining UOB mortgage products, qualifying leads, arranging applications, and following up until completion. Candidates should have experience in telesales, banking, financial services, property sales, or customer acquisition. Strong communication, negotiation, persuasion, and follow-up skills are important, together with basic knowledge of home loans and affordability assessment. The role requires a service-minded attitude, target orientation, accurate documentation, and the ability to work under performance-based goals. Thai-language fluency is expected, while English skills and knowledge of mortgage products are advantageous. Candidates should also be comfortable using customer relationship management systems and making a high volume of outbound calls.

About the employer

UOB Thailand is part of United Overseas Bank, a major Asian bank headquartered in Singapore. The group provides consumer and commercial banking, wealth management, investment banking, digital banking, and financial services across key markets in Asia. In Thailand, UOB serves individuals, affluent customers, businesses, and multinational companies through branches, digital channels, and specialist teams. Its consumer banking business offers products including deposits, credit cards, personal loans, home loans, and insurance-related services. Following its acquisition of Citigroup’s consumer banking operations in Thailand, UOB expanded its customer base and product reach in the country. The bank promotes customer-focused service, responsible banking, innovation, teamwork, and professional development. A mortgage telesales employee would support the bank’s home-loan growth by engaging customers, explaining suitable financing options, and coordinating applications with internal credit and operations teams.