PB - Gajah Mada

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Personal Banker role at UOB’s Gajah Mada branch focuses on acquiring, serving, and retaining individual banking customers. Responsibilities typically include understanding customer needs, recommending suitable savings, lending, investment, insurance, and payment products, achieving sales and service targets, maintaining customer relationships, and ensuring compliance with bank policies and regulatory requirements. Candidates are generally expected to have a diploma or bachelor’s degree, experience in banking, sales, or customer service, strong communication and interpersonal skills, and a customer-focused, target-driven attitude. Knowledge of financial products, local market conditions, and Indonesian banking regulations is advantageous. The role also requires integrity, accurate documentation, teamwork, and the ability to work effectively in a busy branch environment.

About the employer

UOB Indonesia is part of United Overseas Bank Limited, a major Southeast Asian bank headquartered in Singapore. Established in Indonesia in 1956, the bank provides retail and consumer banking, wealth management, commercial banking, corporate banking, transaction banking, and investment services. UOB serves individuals, small and medium-sized enterprises, and large corporations through branches, digital channels, and relationship teams. Following its acquisition of Citigroup’s consumer banking operations in Indonesia, UOB has expanded its customer base and product capabilities in the country. The bank emphasizes responsible banking, customer service, digital innovation, risk management, and long-term relationships. Its Indonesian operations are concentrated in major commercial centers, including Jakarta, where the Gajah Mada branch serves customers in West Jakarta and surrounding areas.