Accenture is seeking a Japanese-speaking Customer Service Associate in Thailand to support customers, respond to inquiries, resolve issues, and provide accurate information through phone, email, or digital channels. Candidates should have strong Japanese communication skills, conversational or business English, good listening and problem-solving abilities, and a customer-focused attitude. Fresh graduates are welcome, although previous customer service, contact-center, or shared-services experience may be helpful. The role requires comfort with technology, attention to detail, professional communication, and the ability to work toward service-quality and productivity targets. Flexibility for rotating shifts, weekends, or public holidays may be expected depending on the client account.
Accenture is a global professional services company providing strategy, consulting, technology, operations, and managed services to organizations worldwide. It works with clients across industries to improve customer experiences, modernize technology, adopt cloud and artificial intelligence, and transform business operations. Accenture employs a large international workforce and operates delivery centers in many countries, including Thailand. Its customer-service and business-process teams support global brands in areas such as customer care, technical support, finance, and back-office operations. Employees typically work in structured, technology-enabled environments with formal training, performance targets, and opportunities to develop language, digital, and professional skills. The company commonly offers benefits such as health coverage, paid leave, learning programs, and career progression, although exact terms vary by position and local employment contract.
Thailand offers strong opportunities in customer service, shared services, tourism, hospitality, technology, and international business, particularly in Bangkok and major regional centers. Japanese-speaking applicants can be valuable to multinational companies serving Japanese customers. Bangkok provides the widest employment market, while Phuket, Koh Samui, and other islands offer tourism-focused work but fewer corporate roles. Thai culture places importance on politeness, respect, family, and maintaining harmony. Living costs vary: Bangkok and popular islands are generally more expensive than provincial areas. Thailand has warm weather, excellent food, beaches, temples, and an active social lifestyle, though rainy seasons and traffic should be considered. Foreign nationals normally need an appropriate visa and a work permit before starting employment; the employer usually supports the process. Candidates should confirm sponsorship, required documents, probation terms, and whether relocation assistance is included. Japanese-speaking roles may also require local language and legal eligibility.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...