The CSR-Teller is expected to deliver friendly, accurate service to branch customers while processing deposits, withdrawals, payments, account transactions, and other teller services. Typical requirements include a bachelor’s degree, preferably in business, finance, accounting, or a related field; strong numerical ability; good communication and customer-service skills; attention to detail; and integrity in handling cash and confidential information. The successful candidate should be comfortable following banking procedures, meeting service standards, balancing cash accurately, identifying customer needs, and maintaining a professional appearance. Previous teller, cashier, or branch banking experience may be advantageous, although entry-level applicants may also be considered.
Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ leading universal banks. Established in 1962, it provides services to individual customers, businesses, institutions, and corporate clients through a broad branch and digital banking network. Its offerings include deposits, consumer loans, credit cards, payments, wealth management, corporate banking, investment banking, and treasury services. Metrobank is known for its established presence in the Philippine financial sector and its focus on customer service, responsible banking, and technology-enabled convenience. Employees typically work in structured environments with formal procedures, training, compliance requirements, and opportunities to build careers in branch banking and other financial-services functions. The Addition Hills Branch role is part of Metrobank’s frontline operations, supporting customers with everyday transactions while helping maintain efficient and secure branch service.
The Philippines offers banking, business-process outsourcing, technology, tourism, healthcare, education, retail, and logistics opportunities, especially in Metro Manila, Cebu, and Davao. Filipino culture is generally warm, family-oriented, community-minded, and comfortable with English, which is widely used in business. Lifestyle varies from busy urban living and modern malls to relaxed coastal communities, with relatively affordable food, transport, and housing outside major commercial districts. The country is made up of thousands of islands, so travel between regions may require flights or ferries; Manila is the main corporate and banking hub. Foreign nationals usually need an appropriate work visa or permit arranged with an employer, while short-term visitors should not work on a tourist visa. Relocating involves securing employment, arranging accommodation, budgeting for transport and healthcare, and checking local registration requirements. Weather is tropical, with a rainy season and occasional typhoons.
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