CSR - Teller, OFFICE OF NORTH METRO MANILA AREA II

Job Description

The CSR-Teller serves customers at a Metrobank branch by processing deposits, withdrawals, payments, fund transfers, account requests, and other over-the-counter transactions accurately and efficiently. The role typically requires a bachelor’s degree, sound numerical and communication skills, customer-service orientation, attention to detail, and integrity when handling cash and confidential information. Applicants should be comfortable working with banking systems, following operational and compliance procedures, balancing transactions, and addressing customer inquiries professionally. The successful candidate is expected to meet service standards, maintain transaction accuracy, support branch sales and customer acquisition activities, and work cooperatively in a fast-paced branch environment. Willingness to work in Quezon City or assigned North Metro Manila branches is generally required.

Company Info

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides retail and consumer banking, corporate and commercial banking, investment banking, wealth management, treasury, and digital financial services. Through its extensive branch and ATM network, Metrobank serves individuals, businesses, government institutions, and large corporate clients throughout the country. The bank is known for offering deposit accounts, loans, credit cards, payment services, remittance facilities, and investment products. Its employees work in a regulated, service-focused environment where accuracy, confidentiality, risk awareness, and customer trust are important. Metrobank also continues to invest in digital banking and technology while maintaining traditional branch operations. Benefits and compensation may vary according to position, experience, location, and the bank’s current employment policies.

Destination Guide

The Philippines offers banking, finance, business-process outsourcing, technology, healthcare, education, tourism, and retail opportunities, especially in Metro Manila, Cebu, and major regional cities. Filipino culture is generally warm, family-oriented, English-friendly, and respectful, with strong community traditions and a blend of Asian, Spanish, and American influences. Lifestyle varies from busy urban living in Quezon City and Makati to quieter coastal or provincial communities. Living costs are moderate by international standards but housing and commuting in Metro Manila can be expensive. The country’s major islands and regions offer beaches, mountains, heritage towns, and diverse cuisine. Foreign employees normally need an employer-sponsored work permit and an appropriate visa, commonly a 9(g) work visa; requirements should be confirmed with Philippine immigration authorities. Relocating workers should budget for housing, healthcare, transport, documentation, and possible language or cultural adjustment. Filipino citizens generally do not need visas to work domestically but must meet the employer’s hiring requirements.