CSR - Teller, OFFICE OF NORTH METRO MANILA AREA II

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller handles over-the-counter transactions such as deposits, withdrawals, check encashment, bills payments, account servicing, and other branch requests. Requirements typically include a bachelor’s degree, preferably in business, finance, accounting, or a related field; strong numerical and communication skills; attention to detail; customer-service orientation; and willingness to work in a branch environment. Relevant teller, cashier, or banking experience may be advantageous, although entry-level applicants may be considered. The candidate is expected to process transactions accurately and efficiently, follow bank policies and regulatory controls, protect customer information, identify suspicious transactions, balance cash and records, and provide courteous service. Flexibility, integrity, professional appearance, teamwork, and willingness to be assigned within the North Metro Manila area are also important.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ major universal banks. Established in 1962, it provides a broad range of services to individual, business, corporate, institutional, and high-net-worth customers. Its offerings include deposits, consumer loans, credit cards, payments, corporate finance, investment banking, treasury, wealth management, and digital banking. Metrobank operates through branches, automated channels, and online platforms across the Philippines, serving both urban and regional communities. The bank is part of the wider Metrobank Group, which has interests in financial services and related businesses. As an employer, Metrobank offers opportunities in branch banking, operations, technology, risk, finance, relationship management, and other corporate functions. A CSR-Teller supports the bank’s frontline operations by delivering secure, accurate, and customer-focused transaction services.