CSR - Teller, OFFICE OF NORTH METRO MANILA AREA II

Job Description

The CSR-Teller handles over-the-counter transactions such as deposits, withdrawals, check encashment, bills payments, account servicing, and other branch requests. Requirements typically include a bachelor’s degree, preferably in business, finance, accounting, or a related field; strong numerical and communication skills; attention to detail; customer-service orientation; and willingness to work in a branch environment. Relevant teller, cashier, or banking experience may be advantageous, although entry-level applicants may be considered. The candidate is expected to process transactions accurately and efficiently, follow bank policies and regulatory controls, protect customer information, identify suspicious transactions, balance cash and records, and provide courteous service. Flexibility, integrity, professional appearance, teamwork, and willingness to be assigned within the North Metro Manila area are also important.

Company Info

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ major universal banks. Established in 1962, it provides a broad range of services to individual, business, corporate, institutional, and high-net-worth customers. Its offerings include deposits, consumer loans, credit cards, payments, corporate finance, investment banking, treasury, wealth management, and digital banking. Metrobank operates through branches, automated channels, and online platforms across the Philippines, serving both urban and regional communities. The bank is part of the wider Metrobank Group, which has interests in financial services and related businesses. As an employer, Metrobank offers opportunities in branch banking, operations, technology, risk, finance, relationship management, and other corporate functions. A CSR-Teller supports the bank’s frontline operations by delivering secure, accurate, and customer-focused transaction services.

Destination Guide

The Philippines offers job opportunities in banking, business-process outsourcing, technology, healthcare, education, tourism, logistics, and retail. Metro Manila, including Quezon City, is the country’s main employment center, while Cebu and Davao also provide growing professional markets. Filipino culture values hospitality, family ties, respect, and strong workplace relationships; English is widely used in business. Lifestyle varies from busy, highly urbanized areas to relaxed coastal and provincial communities. Living costs are generally lower than in many Western countries, though housing and commuting in Metro Manila can be expensive. Foreign nationals normally need an appropriate work visa or permit, typically arranged with employer support, and should confirm current rules with the Philippine Bureau of Immigration and Department of Labor and Employment. Relocation planning should include housing, transportation, healthcare, weather, and local registration requirements. Filipino citizens do not need visas to work domestically but may need valid identification and employment documents.