Branch Operations Officer and Branch Sales Officer | Metro Manila

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Branch Operations Officer and Branch Sales Officer supports daily branch operations while helping achieve deposit, loan, and other banking-product targets. Typical requirements include a bachelor’s degree, preferably in business, finance, or a related field, relevant banking or customer-service experience, and strong communication, sales, organization, and problem-solving skills. The candidate is expected to follow regulatory and internal-control procedures, maintain accurate records, deliver professional customer service, identify client needs, cross-sell suitable products, and contribute to branch growth. The role may involve cash and transaction supervision, account servicing, compliance checks, sales planning, and coordination with branch staff.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides services to individual customers, businesses, institutions, and affluent clients through a nationwide branch and digital banking network. Its offerings include deposits, consumer and corporate loans, credit cards, payments, treasury services, investment products, and wealth management. Metrobank is part of the Metrobank Group and is recognized as a major employer in Philippine banking. Branch employees typically work in a structured, customer-focused environment where service quality, operational accuracy, compliance, sales performance, and teamwork are important. The bank continues to invest in digital channels while maintaining physical branches across major cities and regional centers.