Branch Head | Metro Manila

Role summary

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The Branch Head leads overall branch performance, customer service, sales growth, and daily banking operations. Requirements typically include a bachelor's degree, relevant banking experience, leadership capability, knowledge of branch controls and regulatory procedures, and a strong record in relationship management or financial-services sales. The candidate is expected to manage and coach staff, develop customer relationships, achieve deposit and loan targets, ensure efficient transactions, monitor compliance and operational risk, resolve client concerns, and represent Metrobank within the local community. Strong communication, commercial judgment, integrity, and the ability to work toward performance targets are essential.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines' major universal banks. Established in 1962, it serves individuals, businesses, institutions, and government-related customers through a broad network of branches, digital channels, and specialized banking units. Its services include deposits, consumer and corporate lending, payments, wealth management, treasury, investment banking, and other financial solutions. Metrobank is part of the Metrobank Group, which has interests across banking, finance, insurance, and related services. As a large Philippine employer, it offers careers in branch banking, relationship management, operations, technology, risk, compliance, finance, and support functions. A Branch Head typically contributes directly to customer acquisition, portfolio growth, service quality, staff development, and the safe, compliant operation of a local branch.