CSR-Teller, Naga - Peñafrancia Branch

Job Description

The CSR-Teller supports daily branch operations by serving customers, processing deposits, withdrawals, payments, account requests, and other over-the-counter transactions accurately and efficiently. Requirements typically include a bachelor's degree, strong numerical and communication skills, customer-service orientation, attention to detail, and willingness to work in a branch environment. Banking, cashiering, or sales experience may be advantageous, although entry-level applicants may be considered. The candidate is expected to follow bank policies, maintain transaction accuracy and confidentiality, identify customer needs, support branch targets, manage cash responsibly, and provide professional service. Flexibility, integrity, teamwork, and willingness to complete required training are important.

Company Info

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines' largest universal banks. Founded in 1962, it provides a broad range of services to individual customers, businesses, institutions, and government-related clients. Its offerings include deposits, consumer loans, credit cards, payments, treasury services, corporate banking, investment banking, and wealth management. Through branches, ATMs, digital channels, and relationship teams, Metrobank serves customers across the Philippines and selected international markets. The bank is known for its established branch network and focus on supporting personal and business financial needs. Employees generally work in a structured, regulated environment where customer service, operational accuracy, compliance, teamwork, and professional development are important. A CSR-Teller at the Naga Peñafrancia Branch would support front-line banking services for customers in Naga City and surrounding communities.

Destination Guide

The Philippines offers job opportunities in banking, business-process outsourcing, technology, healthcare, education, tourism, logistics, and retail. Metro Manila, Cebu, Davao, and Clark have the largest employment markets, while regional cities such as Naga offer a more relaxed lifestyle and lower living costs. Filipino culture is generally welcoming, family-oriented, community-minded, and strongly influenced by English, Spanish, Asian, and local traditions. Daily life includes affordable food, lively festivals, beaches, mountains, and convenient domestic travel, although traffic, heat, heavy rain, and occasional typhoons require preparation. Foreign nationals normally need an appropriate work visa or permit, usually arranged with employer support; tourists cannot legally work. Relocating employees should budget for housing, transport, healthcare, documentation, and deposits, and verify current immigration rules before moving. Naga is a regional center in Bicol with access to transport, schools, hospitals, restaurants, and nearby natural attractions.