Technical Lead, PAM & Secret Management - Cloud Management Department (CMD)

Role summary

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This role leads Privileged Access Management (PAM) and secrets-management services within Rakuten’s Cloud Management Department. The candidate is expected to design, implement, and operate secure solutions for privileged accounts, credentials, keys, and sensitive application secrets across cloud and enterprise environments. Requirements typically include strong experience with PAM platforms, identity and access management, secrets-vault technologies, cloud security, automation, and security governance. Familiarity with tools such as CyberArk, HashiCorp Vault, or comparable products, along with scripting and infrastructure-as-code skills, is advantageous. The successful candidate should provide technical leadership, develop standards and architecture, coordinate with engineering and security teams, manage incidents and improvements, and communicate effectively in an international environment.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem that includes e-commerce, fintech, mobile communications, digital content, online advertising, travel, and professional services. Rakuten is known for connecting many of its services through a membership and loyalty platform, including Rakuten Points. The company has expanded internationally and employs people from many backgrounds, making English an important working language in several technology and corporate teams. Its cloud, infrastructure, cybersecurity, and platform organizations support large-scale digital services used by consumers and businesses. Working at Rakuten can offer exposure to complex global systems, fast-moving technology projects, and cross-functional collaboration, although the environment may be demanding and highly performance-oriented.